tag:blogger.com,1999:blog-40415976443454573032012-02-15T22:55:56.279-08:00with Jeff Cernynoreply@blogger.comBlogger11100tag:blogger.com,1999:blog-4041597644345457303.post-47354304240769740092008-07-29T11:58:00.000-07:002008-12-11T04:27:05.310-08:00<p align="center"><a href="http://3.bp.blogspot.com/_wmpe0vB452g/SJDTAUonQGI/AAAAAAAAAAM/aY9YJV2MMcY/s1600-h/RESOLVE+Screenshots.jpg"><img id="BLOGGER_PHOTO_ID_5228911169869660258" style="MARGIN: 0px 10px 10px 0px; WIDTH: 416px; CURSOR: hand; HEIGHT: 281px" height="308" alt="" src="http://3.bp.blogspot.com/_wmpe0vB452g/SJDTAUonQGI/AAAAAAAAAAM/aY9YJV2MMcY/s320/RESOLVE+Screenshots.jpg" width="432" border="0" /></a></p><br /><br /><div align="center"><strong><span style="font-family:trebuchet ms;color:#000099;"><span style="font-size:180%;"><span style="font-family:verdana;color:#33ffff;">Discover the Power of<br />Knowledge Management</span><br /></span></span></strong></div><strong></strong><div align="center"><span style="font-family:trebuchet ms;font-size:130%;"><br /></span></div><div align="center"><span style="font-family:trebuchet ms;"><span class="Apple-style-span" style="font-size:large;">with the</span></span></div><div align="center"><span style="font-family:trebuchet ms;"><br /></span></div><div align="center"><span style="font-family:trebuchet ms;"><span style="color:#ffffff;"><span style="font-size:180%;"><strong>RESOLVE wiki-based<br />Run Book Automation Solution<br /><span style="font-size:80;">by generationE Technologies</span><span style="font-size:130%;"><br /></span></strong><br /></span></span></span></div><span style="font-family:trebuchet ms;"><br /><span style="color:#ffffff;"><span class="Apple-style-span" style="font-size:large;">Run book automation solutions allow you to capture and standardize best practices, and wiki-based collaboration supercharges the knowledge management process. A wiki (where pages are directly edited by users within appropriate constraints) simplifies collaboration and ensures consensus. For IT operations, the use of a wiki-based documentation systematically brings the value of the higher-level subject matter experts to the team.<br /><br />generationE’s innovative approach transforms run book entries from reference guides into actionable tools that run diagnostic tests and find problem fixes. Next-step recommendations are embedded in the run book procedures discretely or as parts of an orchestrated process by just clicking a link.<br /><br />The integrated Tivoli Netcool/Resolve solution navigates directly to the procedure with user-friendly descriptions - not convoluted flow diagrams - and the steps required to test, diagnose and resolve the problem. By including hyperlinks within the procedures, the run book becomes a powerful tool rather than just reference documentation, and enables users to solve recurring problems without requiring them to become instant experts. RESOLVE is fully compatible with Linux, Solaris and Windows platforms.<br /><br /><br /></span></span><span style="color:#ffffff;"><span class="Apple-style-span" style="font-size:large;"></span></span><span style="color:#ffffff;"><span class="Apple-style-span" style="font-size:large;"><p align="center"><br /><strong><span style="color:#00cccc;">Are there some simple questions I can ask about<br />run book automation and my business?<br /></span></strong><a href="http://spreadsheets.google.com/viewform?key=pKVh2clQ4gjnczIB8oOeCAQ&amp;email=true"><span style="color:#99ffff;"><strong><span class="Apple-style-span" style="font-size:small;">Three easy questions on RBA</span></strong></span></a><a href="http://spreadsheets.google.com/viewform?key=pKVh2clQ4gjnczIB8oOeCAQ&amp;email=true"><span style="color:#9999ff;"><span class="Apple-style-span" style="font-size:small;"> </span></span></a><br /><br /><br /></p></span><p align="center"><span style="font-size:130%;"><span style="color:#ffffff;"><span class="Apple-style-span" style="font-size:large;"></span></span></span></p></span></span><p align="center"><br /><span style="font-family:trebuchet ms;"><span style="font-size:180%;"><strong><span style="color:#00cccc;">How can I sign up for your newsletter?<br /></span></strong></span></span><a href="http://spreadsheets.google.com/viewform?key=pPwoouTUM3K6UsTSfqDswFQ&amp;email=true"><span style="font-family:trebuchet ms;font-size:130%;color:#99ffff;"><strong>Click here to join our mailing list<br /></strong></span></a><br /><br /></p><p align="center"><span style="font-size:130%;"><span style="color:#ffffff;"><span class="Apple-style-span" style="font-size:large;"></span></span></span></p><p align="center"><br /><span style="font-family:trebuchet ms;"><span style="font-size:180%;"><strong><span style="color:#00cccc;">Where can I get more information about run book automation?<br /></span></strong></span></span><a href="http://www.generationetech.com/documents/CollaborativeRunbooksAndAutomation.pdf"><span style="font-size:130%;color:#99ffff;"><strong><span class="Apple-style-span" style="font-family:'trebuchet ms';">Collaborative Run Books And Automation</span></strong></span></a><br /><br /></p><p align="center"><span style="font-size:130%;"><span style="color:#ffffff;"><span class="Apple-style-span" style="font-size:large;"></span></span></span></p><p align="center"><br /><span style="font-family:trebuchet ms;"><span style="font-size:180%;"><strong><span style="color:#00cccc;">or send your question to Jeff Cerny<br /></span></strong></span></span><a href="mailto:jeff.cerny@generationetech.com"><span style="font-family:trebuchet ms;font-size:130%;color:#99ffff;"><strong>jeff.cerny@generationEtech.com<br /></strong></span></a><br /><br /><br /><span style="font-size:40;color:#66ffff;"><br /><br /><em><strong><span class="Apple-style-span" style="font-size:small;"><span class="Apple-style-span" style="COLOR: rgb(255,255,255)">copyright 2008 generationE Technologies, LLC / jc</span></span></strong></em></span><span class="Apple-style-span" style="font-size:small;"> </span></p><p align="center"><em><strong><span style="font-size:0;"><span class="Apple-style-span" style="font-size:small;">generationE respects the privacy of our customers and visitors to our web site</span></span></strong></em></p><div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/4041597644345457303-4735430424076974009?l=runbookautomationsolutions.blogspot.com' alt='' /></div>with Jeff Cernynoreply@blogger.com